[vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1522557317114{margin-bottom: 0px !important;}”][vc_column][pikoworks_light_box type=”bg_image” bg_height=”250″][vc_custom_heading title_font_size=”fs60″ text=”Frequently Asked Questions” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][/pikoworks_light_box][/vc_column][/vc_row][vc_row css=”.vc_custom_1522558606099{margin-bottom: 10px !important;}”][vc_column][vc_custom_heading divider=”hline_inside” text=”Product Delivery” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row css=”.vc_custom_1522553422660{margin-bottom: 60px !important;}”][vc_column width=”1/2″][pikoworks_icon_block style=”2″ block_title=”How will I receive my design after purchase?” block_desc=”All our products are delivered digitally. Once your payment is confirmed, you’ll get an instant download link in your account and by email.” title_text_color=”#444444″ css=”.vc_custom_1755150742803{margin-bottom: 30px !important;}”][pikoworks_icon_block style=”2″ block_title=”What happens if I use manual payment methods?” block_desc=”If you choose a manual payment option (such as bank transfer), we’ll verify your payment first. This usually takes a few hours, and once confirmed, you’ll receive an email with your download link.” title_text_color=”#444444″][/vc_column][vc_column width=”1/2″][pikoworks_icon_block style=”2″ block_title=”Do you offer any physical shipping?” block_desc=”No. All our products are digital files. You can download them instantly — no physical delivery is required.” title_text_color=”#444444″ css=”.vc_custom_1755150815167{margin-bottom: 30px !important;}”][pikoworks_icon_block style=”2″ block_title=”Where I find my product?” block_desc=”You can easily track your order and find your product. Go to My Account and the left side You will find many option like: Download, Orders etc.” title_text_color=”#444444″][/vc_column][/vc_row][vc_row css=”.vc_custom_1522558606099{margin-bottom: 10px !important;}”][vc_column][vc_custom_heading divider=”hline_inside” text=”Orders and Refunds” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row css=”.vc_custom_1522559591787{margin-bottom: 70px !important;}”][vc_column width=”1/2″][pikoworks_icon_block style=”2″ block_title=”I have changed my mind. Can I still cancel order?” block_desc=”You can cancel your order before downloading the product. Once the file has been downloaded, cancellation is not possible.” title_text_color=”#444444″ css=”.vc_custom_1755150969925{margin-bottom: 30px !important;}”][pikoworks_icon_block style=”2″ block_title=”Do you offer refunds?” block_desc=”Due to the nature of digital products, we cannot offer refunds once the files have been delivered. However, if there’s a technical issue or file error, please contact us and we’ll fix it or replace it for free.” title_text_color=”#444444″ css=”.vc_custom_1755150992557{margin-bottom: 30px !important;}”][/vc_column][vc_column width=”1/2″][pikoworks_icon_block style=”2″ block_title=”What should I do if I can’t download my file?” block_desc=”If you face any problem downloading your product, contact us at assabiq16@gmail.com with your order details and we’ll resend the files.” title_text_color=”#444444″ css=”.vc_custom_1755151032996{margin-bottom: 30px !important;}”][pikoworks_icon_block style=”2″ block_title=”What is the return notice period?” block_desc=”First of all we are delivery some country Duis finibus, nibh eu dignissim laoreet, odio augue gravida elit, sed sollicitudin ipsum id commodo ex convallis nec. Cras convallis dictum sapien.” title_text_color=”#444444″ css=”.vc_custom_1522559206921{margin-bottom: 30px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading divider=”hline_inside” text=”Licensing and Usage” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][pikoworks_icon_block style=”2″ block_title=”Can I use the designs for commercial purposes?” block_desc=”Each product includes a license description on its page. Please read it carefully to understand if it’s for personal or commercial use.”][/vc_column][vc_column width=”1/2″][pikoworks_icon_block style=”2″ block_title=”Can I resell your designs?” block_desc=”No. Reselling, redistributing, or claiming our designs as your own is strictly prohibited.”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1522559518716{margin-bottom: 30px !important;border-top-width: 1px !important;border-bottom-width: 1px !important;padding-top: 20px !important;padding-bottom: 20px !important;background-color: #f7f6e4 !important;border-top-color: #e4efdc !important;border-bottom-color: #e4efdc !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_custom_heading title_font_size=”fs20″ text=”If you not find your question send me email : assabiq16@gmail.com” font_container=”tag:div|text_align:left|color:%23222222″ use_theme_fonts=”yes”][vc_column_text][/vc_column_text][/vc_column][vc_column width=”1/12″][/vc_column][/vc_row][vc_row css=”.vc_custom_1502049551492{margin-bottom: 50px !important;}”][vc_column][vc_tta_accordion style=”modern” shape=”square” color=”white” spacing=”3″ gap=”3″ c_position=”right” active_section=”1″ no_fill=”true”][vc_tta_section title=”What is a fulfillment address?” tab_id=”1502047711440-fadf6e1a-1269″][vc_column_text]The fulfillment address is your Billing address. If you have an international address, it is very helpful if you rewrite your address in the Special Instructions field during check out.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can you ship your products anywhere?” tab_id=”1502047888742-a8933511-54ce”][vc_column_text]Yes! However, we are not responsible for additional charges you may incur as a result of international duties.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What methods of payment do you accept?” tab_id=”1502048611127-57b34541-ff77″][vc_column_text]We accept Bkash, Nagad, Rocket, Bangla QR and Payoneer.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I proceed through the check out process?” tab_id=”1502047711384-41b43ca6-6661″][vc_column_text]Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]